A green open sign hangs on a wooden door.

Guide to Municipal Office Use During COVID-19

As of July 5, 2021 appointments are not required when visiting the Municipal Office in Wilberforce and the Building Department in Gooderham.

Appointments strongly encouraged

We still encourage you to make an appointment as only one person will be allowed in the lobby at a time in order to maintain social distancing requirements.

General processes and procedures for accessing these buildings as well as specific information pertaining to certain services that we offer are outlined below.

How to book an appointment

Wilberforce Municipal Office

  • For appointments at the Municipal Office in Wilberforce please contact Tracy Millar at 705-448-2981 Ext. 421 or email tmillar@highlandseast.ca 

Building Department Office in Gooderham

  • For appointments at the Building Department please contact Tracy Evans at 705-447-0051 Ext. 441 or email tevans@highlandseast.ca

General processes and procedures

  • Appointments will be booked in blocks of 30 minutes. This allows for proper physical distancing within the office and to allow time for staff to properly sanitize for the next appointment.
  • Face coverings are mandatory for entry as outlined by the HKPR Heath Unit's requirements. Learn more.

  • Customers will be screened and asked to sanitize upon arrival.

  • Only one person will be allowed in the lobby at a time in order to maintain social distancing requirements.